Baggage and Security
Security Procedures
The Transportation Security Administration (TSA) handles all of the baggage and passenger screening at Augusta Regional Airport. We are eager to help passengers prepare to travel through the airport, especially in light of recent changes. A passenger who knows how to pack and what to wear is going to help keep the lines moving without delay.
Baggage Screening
You should arrive at the airport at least one hour prior to your flight departure. Check in with the airline first. After the airline has checked you in, you will take your bags to TSA-right there in the lobby – for baggage screening. Once your bags are checked, TSA will give them to the airline. It is important that you do not lock your bags.
If you have questions regarding baggage limits or size, please contact the airlines directly as the rules vary from carrier to carrier.
Delta Connection ASA Web Baggage Information
Phone: 800-221-1212
American Airlines Web Baggage Information
Phone: 800-535-5225
Passenger Screening
At the passenger security checkpoint, you will place all carry-on baggage and any items you are carrying with you on the belt of the X-ray machine. You will need to lay all items flat. Just remember “IN-OUT-OFF”!
- Place all metal items IN your carry-on baggage before you reach the front of the line.
- Take your computer OUT of its carrying case and place it in one of the bins provided.
- Take OFF your outer coat or jacket so that it can go through the X-ray machine (you do not need to remove your suit jacket, sport coat, or blazer unless you are asked to do so by one of the passenger screeners).
For complete up to date information, please go to TSATravelTips Below is a list of timesaving tips to speed your trip!
Time Saving Tips
Following these tips will help you reduce your wait time at the security checkpoint.
Before the Airport
- Do NOT pack or bring prohibited items to the airport. Visit TSATravelTips for a complete list.
- Leave gifts unwrapped. They may be opened for inspection.
- Avoid wearing clothing, jewelry, and accessories that contain metal. Metal items may set off the alarm on the metal detector.
- Put all undeveloped film and cameras with film in your carry-on baggage. Checked baggage screening equipment will damage undeveloped film.
- Carry-on baggage is limited to one carry-on bag plus one personal item. Personal items include laptops, purses, small backpacks, briefcases, or camera cases. Remember, 1+1.
- Place identification tags in and on all of your baggage. Don’t forget your laptop computer.
At the Airport
Before you get in line…
- Do NOT bring drinks to the security checkpoint.
- Do NOT bring food to the security checkpoint unless it is wrapped or in a container. Unpeeled natural foods like fruit are okay.
Once you get in line…In, Out, Off…
- Put metal IN your carry-on bag. This includes jewelry, loose change, keys, mobile phones, pagers, and personal data assistants (PDAs).
- Take OUT your laptop computer. Place it in a bin, separate from its carrying case.
- Take OFF your outer coat. Place it in a bin. Suit jackets and blazers do not have to be removed, unless requested by the screener.
If you have any questions about any of these procedures, please call the TSA Consumer Response Center toll-free at 1-866-289-9673, Monday – Friday between 8am-6pm (24 hour voicemail). You may also email TSA at TellTSA@tsa.dot.gov.
Comments / Complaints
If you would like to pass on any positive feedback or concerns to TSA regarding your experience you should contact a screener supervisor at the airport. You may also contact the TSA Contact Center toll-free at 1-866-289-9673 during the following hours of operation (All times are Eastern Standard Time): Monday thru Friday 8am – 10pm. Saturday Sunday and Holidays 10am – 6pm. You may also send e-mail to TellTSA@dhs.gov.
If you have been affected by loss or damages while going through the TSA Passenger or Baggage Screening process, please click here for a link to the TSA web site and claim information.
Have a safe trip and enjoy your flight!